Returns & Exchanges
At Mahal Mart, we strive to provide the freshest quality products, but if you are not satisfied with your purchase, we offer a hassle-free return process within 48 hours of delivery for perishable goods and 7 days for non-perishables.
Initiate a Request
Contact our customer support team via email or our app within the eligible return window to report any issues with your order.
Provide Documentation
Upload clear photos of the items, the packaging, and your digital receipt to help our quality assurance team verify the condition of the goods.
Schedule Pickup
Once approved, our logistics partner will visit your location to collect the items; please ensure all products remain in their original, unopened packaging.
Receive Refund
After we inspect the returned items at our warehouse, your refund will be processed back to your original payment method or Mahal Mart wallet within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing